What can I do if I purchased the wrong package?
You can choose the right package for you by
checking all the information regarding the amount to be paid and the automatic
renewal terms that you will be given on the payment page or in the Terms and
Conditions of the service. We are unable to modify the package purchased with
another, as indicated in our Terms and Conditions of the service.
Therefore,
please read carefully the description of the package you want to buy before
confirming the purchase.
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Can I change my already-purchased subscription plan?
A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.
How can I purchase a credit package?
You can purchase a credit package by clicking on the icon at the top of the site and selecting one of the packages based on your needs.
How can I keep track of payments made on the site?
For each purchase you make on the site, which is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Purchase ...
What happens after paying?
Once the payment is made, your registration will be updated, and your subscription period will begin. The receipt of your order will be uploaded to your profile. The user who has subscribed to a Subscription plan has access to the Premium feautes of ...
How long will it take before I am charged and my account is activated?
The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...