How can I purchase a credit package?

• Related Articles

• What are credits and how do they work?

  Credits give you the chance to send more messages in the chat section, and thus to be more active. From the On-Demand Section it will be possible to view the different purchasable offers of packages of credits. If you decide to purchase an additional ...

• How many messages can I send?

  The number of messages you can send depends on your subscription type. If you have a Free profile, you have a limited number of messages available, which you can increase at any time by subscribing to one of the offers presented to you. If you have ...

• Refund

  If you wish to request a refund, you must send an email with your request directly to customer care via the contact form. Once submitted, the request will be handled by our operators, carrying out relative checks and replying via email. Please ...

• Do the Credits expire?

  You may use the credits included in the subscription plan you have purchased for the entire duration of its validity. Any credits not used during the subscription period will be forfeited and cannot be accumulated, transferred, or refunded. If you ...

• Do I have to introduce my credit card for every purchase in the site?

  By making your first On Demand purchase, you authorize any subsequent charges for additional purchases on the same credit card. Your bank may require you to manually enter the card details for anti-fraud verification purposes.